The Quality Officer is responsible for the efficient and effective coordination and implementation of quality management systems and EHS/OSH related improvement activities.
In addition, the position holder is responsible in understanding, formulating and producing statistical data in terms of the healthcare facility’s Key Performance Indicators
Key Responsibilities:
Quality Improvement:
- Plan, implement, and coordinate continuous quality improvement initiatives.
- Measure and monitor outcomes to drive improvements.
Team Collaboration:
- Maintain productive working relationships with team members.
- Act as a resource for staff seeking to implement quality improvement activities.
Patient Care:
- Assist in providing high-quality patient care aimed at improving health outcomes.
- Encourage staff to review and improve work practices.
Education and Compliance:
- Ensure staff awareness of quality systems and internal procedures through education sessions.
- Conduct training on fire, evacuation, and disaster procedures.
Clinical Teaching:
- Participate in clinical teaching and oversee learning experiences for new and less experienced staff.
Accreditation Standards:
- Ensure compliance with local and international standards and accreditation bodies.
- Coordinate with departments to meet environment of care standards.
Strategic Implementation:
- Apply strategies from the organization's strategic plan within the department.
- Manage controlled documentation and asset implementation related to quality and EHS management.
Occupational Health and Safety:
- Actively promote and participate in occupational health, safety, and welfare programs.
- Instruct safety education and develop training curricula to ensure staff readiness.
Hazardous Waste Management:
- Oversee the hazardous waste management program in accordance with government regulations.
Functional Improvement Monitoring:
- Monitor and proctor functional improvement initiatives across the organization.
Qualifications:
· Education: Bachelor's degree or equivalent preferred with clinical Background.
· Experience: Minimum of 3-5 years of experience in a clinical setting, with experience in Healthcare Audits and Data Validation
· Skills:
a) An Understanding of continuous quality improvement planning
b) Knowledge of Accreditation
c) Demonstrates strong interaction and communication skills
d) Strong command of English Language oral and written
Certifications: Certification in Healthcare Quality, or a related area is an advantage.
